Introducing BOSS Connect: A Better Way To Drive Leads From Your Website to Your Store

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What’s New: Product Imports and Integration

Our goal is to make importing your inventory into BOSS Logics Live as simple as possible to ensure you can start selling right away. We’ve made changes to allow for seamless product integration with Google Product Feeds and Shopify. Read the list of updates below to learn what updates we’ve made to product imports.

  • We can now easily integrate with Google Product Feeds, making it simple to integrate your website content.
  • We offer an option for Shopify integration with uploading data and images to the platform.
  • Images can be pulled from their URL and imported with a file name which allows the image to then be pulled in with values to indicate the ordering sequence.
  • We’ve included a dictionary on-screen to provide information on data points that are imported; be sure to visit the expanded items import to see the latest fields available.
  • We have expanded drag-and-drop functionality for quickly organizing your images and matching bulk-uploads.
  • We’ve added a new media uploading feature in the product gallery for simple and immediate product updates. Simply click on an item and hit the media button to add images and videos.

What’s New: Configure

We’ve been working on improving the ways in which vendors and retailers customize their BOSS Logics Live experience and configure the system to hold all of their data. See the list of new features below to learn about what we’ve changed.

  • We’ve added new customization options, including the ability to change the color of the page in meetings and in the Reception Room. 
  • We’ve added a support email setting that will be displayed to customers when no one is available for assistance in the reception room.
  • Additionally, filters can now be modified from the ‘Field Control’ section. 
  • Users can now reorder fields in the field control area, and we’ve added a dropdown selector for adding new fields. 
  • Client list emails can now be found in field controls and we’ve added spreadsheet field controls as well.
  • We’ve added new customization options, including the ability to change the color of the page in meetings and in the Reception Room. 
  • We’ve added a support email setting that will be displayed to customers when no one is available for assistance in the reception room.
  • Filters can now be modified from the ‘Field Control’ section. 
  • Users can now reorder fields in the field control area, and we’ve added a dropdown selector for adding new fields. 
  • Client list emails can now be found in field controls and we’ve added spreadsheet field controls as well.

What’s New: Proposals and Wishlists

We know that creating and sending proposals or wish lists are a critical part of finalizing a sale, so we have been working on perfecting this feature to best benefit both the seller and the customer. Check out a list of the latest updates we’ve made to proposals and wishlists below.

  • We’ve renamed ‘Lists’ to Proposals (B2B) or Wishlists (B2C).
  • Proposals and Wishlists are now more prominent during a BOSS Logics Live session. 
  • We’ve added a quantity indicator for each item in the Proposal/Wishlist panel.
  • We’ve added the ability to change a client’s rating, notes, and quantity for an item in their Proposal or Wishlist.
  • There is now an action to add or remove from a Proposal or Wishlist to reflect if an item is already on the list.
  • The proposal dialog will now display the totals of the current order.
  • Proposals and line sheets will now download and be sent via email with an Excel Worksheet with images included.
  • We’ve added the ability to search for client’s Proposals and manage the items in their list in the product gallery.
  • We’ve added indicators for client rating, Proposal/Wishlist notes, and quantity.
  • Our system has been updated to no longer push proposals at the start of meetings.
  • Now your clients won’t sneak a peek at your proposal before you’re ready. Click the eye icon in the proposal tab during your meeting once you’re ready to share.
  • We’ve added a spreadsheet download option from the Proposal dialog and a line-sheet attachment to client emails. 
  • ‘Collaborate’ mode in the cart dialog will allow the meeting host to sync up with their client and drag and drop products around the gallery.
  • We updated the design to break out the proposal options from the drop down menu for Edit, Email, and Download.

What’s New: Appointments

Some of the BOSS Logics Live’s biggest evolutions have been in updating the way vendors and retailers conduct appointments. We are constantly working to make meeting with clients feel as similar to the in-person experience, while ensuring that the appointment screen is as easy to navigate as possible. See the latest changes we’ve made to appointments below.

  • The last entered form values will now be remembered for one day.
  • When a client requests a scheduled appointment all submitted information and advanced information related to IP address along with a threat evaluation (anonymous, known spammer, or attacker) will now be included in the confirmation email.
  • We’ve created a chat option where participants can message with the group and send links during meetings.
  • Spotlighting a user will now launch everyone in the meeting into conversation mode.
  • Hosts can now mute their own video asset audio during presentations.
  • We’ve added a new warning system when a user opens an appointment twice in the same browser to prevent issues with the video stream disconnecting repeatedly.
  • We’ve also included the addition of ‘5’ results to the limit results and the spotlight and client removal buttons have been redesigned. 
  • The scheduling workflow has been revamped to allow meetings to be confirmed or rejected by the client or meeting host. 
  • Hosts can pin and feature individual video feeds for showcasing products. 
  • The spotlighting feature will pin the selected video to the front of the stream feed when users are in gallery mode, and when users are in conversation mode, the spotlighting feature will expand the video feed to be the priority video.
  • Video assets will display a tracking bar to show where all party members are within the current video.
  • Should the client need to wait for the host, they will now be shown some basic information to ensure they know they are in the right place.

Welcome

Since the inception of BOSS Logics Live, our developers have been working tirelessly to make the each user’s experience on the platform as seamless as possible. We’re constantly rolling out major updates and introducing new features that are vastly improving the user experience. Check back regularly for updates on how we’re improving, FAQs, case studies, and other information related to BOSS Logics Live!